Both mediation and arbitration are alternative dispute resolution procedures, but mediation is a voluntary process, whereas arbitration typically is not. In mediation, the parties are trying to reach a settlement by using a mediator or facilitator to assist them with negotiating and reaching a settlement.

In arbitration, you actually will have a trial outside of the court where the arbitrator, often a former judge or attorney with specialized knowledge, will act as both judge and jury for that case and will enter a binding award for one side or the other.

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